Sales Terms of Service
By purchasing a gecko from me, you are acknowledging that you have read and fully accept these terms and conditions.
You must be 18 years or older to purchase a gecko from me. I reserve the right to refuse the sale of my geckos to anyone that I consider unfit to properly care for them.
I will not hold a gecko for any reason without payment.
Once the sale is final you will not be able to return or exchange your gecko. All sales are final. No exceptions.
It is your responsibility to have the balance paid in full by the agreed upon deadline. Failure to pay on time will result in the termination of the agreement. The gecko will be re-listed and the deposit forfeited.
Due to potential delays which could result in fatalities, I will only ship on the following days:
- Monday for Tuesday arrival
- Tuesday for Wednesday arrival
- and possibly Wednesday for Thursday arrival
Shipping is a $65 flat rate unless otherwise stated. All animals are to be shipped with insurance. I ship my animals to 49 states (excluding Hawaii). Shipping is ALWAYS Priority Overnight. Currently I will only ship to your nearest Fedex Hub for a HAL (Hold at Location). This is to ensure the geckos safety due to the potential of any extreme weather conditions occurring.
I will ship when temperatures are between 40 and 80 degrees Fahrenheit. I check to ensure that there are proper shipping temperatures on both ends, as well as the shipping hubs in-between. I monitor weather conditions to make sure that there are no storms or extreme weather events that could delay the animal to the hub. I will hold your gecko/s until temperatures and weather conditions are acceptable, free of charge.
Phase 22 packs are used in the packages at my discretion. These are included, should I deem them necessary, free of charge.
You must send an email, text, or Facebook/Instagram message letting me know that you have received your gecko/s within 30 minutes of delivery. If the animal is DOA, you must send 4 CLEAR photos of the animal within 30 minutes of delivery: 1 from the top, 1 from the underside, 1 from the right side, and 1 from the left side. If we determine that the animal was DOA due to my error, I will refund your money minus shipping cost.
I am not responsible for carrier delays or loss of package. NO credits or refunds will be given if the carrier were to lose or damage the package, even if the carrier error results in DOA.
Shipping charges are NEVER refunded.
I guarantee the heath of my animals for 48 hours after delivery. Should an animal pass away within the 48 hour time frame, you must provide official documentation from a licensed veterinarian, as well as 4 CLEAR photos of the animal: 1 from the top, 1 from the underside, 1 from the right side, and 1 from the left side. Documentation and photos must be provided via email, text, or Facebook/Instagram message within 48 hours of delivery of the animal. If I determine that the cause of death was not due to circumstances while the animal was in your care, I will refund your money minus shipping cost.
All sale photos are NOT edited (outside of cropping) and are taken to represent the true color of the gecko.
All babies under 5 grams will be marked as unsexed. All babies between 5-10 grams will be loop sexed to the best of my ability. These geckos will be marked as NPV ("no pores visible”) if I do not see pores, and will be marked as PPV ("possible pores visible") if I do see pores. This is NOT a guarantee of the eventual sex of the gecko. Sex is NOT guaranteed for any gecko under 15 grams regardless of how the sex is described in the listing. If the animal is sold as having "no pores visible" and the animal ends up showing pores between the sale and delivery date, there is no guarantee and no refund or credit will be made. Gecko weights are updated regularly.
Tail drops are a natural occurrence for crested geckos. I will always do my best to prevent this from happening. But It is a defense mechanism and they can "throw" their tails for all sorts of reasons (sometimes no reason at all). It does not affect their value or their ability to breed. During the time between the selling of the gecko, the ship date, or during shipping, I will not guarantee or refund tail drops for any reason. No exceptions
