Sales Terms of Service
Payment methods: We accept most common forms of payment, including credit card, Venmo, Zelle, SQUARE, Apple Pay, wire transfer, and cryptocurrency. Payments are non-refundable. All sales are final. A sale is not complete until payment is received.
Payment plans: Offered on a case-by-case basis. Our typical plans start with a 20% deposit and require the full balance to be paid within 30-60 days. Please inquire about a plan specific to this animal. All deposits and payments are nonrefundable and non transferable. All sales are final. If customer is non responsive once the payment plan time has expired the snakes will be relisted.
Heath Guarantee: All animals are 100% guaranteed for safe and healthy arrival.
Auctions:
Must be paid in full within 24 hours of auction end. Shipping is a flat rate of $65 unless noted otherwise in the add. International customers must have prior authorization before bidding.
Sales / Shipping Guarantee:
1. If Chimera backs out of a deal that Buyer has paid money into, Chimera is responsible to pay back 100% of the money, including any portion labeled as non-refundable.
2. If Chimera goes 14 days or more without a response to Buyer that has given them money and not yet received the animal, then the Chimera may forfeit all rights to any non-refundable portions and owes the Buyer a 100% refund if/when they ask for it, subject to MorphMarket’s discretion.
3. Animals are guaranteed to arrive to Buyer alive and in good health condition.
4. Chimera guarantees that the animal being delivered is exactly the one represented in the ad, unless otherwise stipulated in the ad with the use of an official Representative Photo.
5. Chimera guarantees the sex of the animal being delivered. The claim period is 1 day, please double-check the sex of your purchase upon arrival.
6. Chimera guarantees that the animal shipped will not be LESS than a 30% margin of error in weight of the weight is advertised
7. All animals will be shipped via FedEx priority overnight delivery to the buyer's nearest FedEx hub, if FedEx hub delivery is not an option for the buyer the buyer must inform Chimera prior to purchase, if Chimera is not informed prior to purchase the animal will not be shipped and no refund will be offered. Flat rate shipping fee does not apply to AK and PR.
8. Chimera guarantees the animal is shipped out in a healthy state and shipped according to all FedEx and MM rules and regulations. Buyer is responsible for animal injury or loss if buyer fails to obtain animal within 4 hours of hub delivery or if buyer has animal shipped to home.
9. Buyer must inform Chimera of DOA animal within 1 hour of delivery
10. If the animal is shown to be sick or injured within 6 hours of delivery as proven by the Buyer (with photos and videos, as needed), Chimera is responsible for store credit or replacement.
11. Chimera is not responsible for animal temperament. Chimera does not guarantee the animals feeding under the customers care. We charge a $10 per week care/feeding fee to hold if the temps are within the MM safe shipping guidelines and the customer does not want the animal to be shipped.
Genetics Guarantee:
1. Because of the increasing complexity of Ball Python combos, Chimera cannot 100% guarantee the accuracy of incomplete dominant (co-dom) genes in our animals.
2. Recessive genetics (homozygous & heterozygous) are always fully guaranteed. Any genetically tested results are guaranteed. Store credit will be given if there is any discrepancy in the genetics of the animal according to the value of the gene misidentified.
