Sales Terms of Service
Payments
PayPal Friends & Family, Zelle, Apple Pay, Cash
Shipping
Regional Shipping, Local Pickup
Store Policy
Gilded Scales Policy
About Us
Gilded Scales is a small, family-run collection focused on quality, genetics, and proper care. Every animal is raised with hands-on attention and strong husbandry standards.
Payments
Accepted methods:
PayPal (Friends & Family)
Zelle
Apple Pay
Cash (local pickup)
Sales Policy
All sales are final
Deposits are non-refundable
Animals are held only after a deposit is received (first come, first served)
Failure to complete a payment plan results in loss of the animal and all payments made
Payment Plans
Available case-by-case (typically 30–90 days)
25% non-refundable deposit required
Generally for animals $300+ or orders $500+
Refunds / Transfers
Deposits are non-refundable
Additional payments may be refunded at our discretion, minus a 20% fee
Payments (excluding deposit) may be transferable to another animal at our discretion
Health Guarantee
All animals are healthy, established, and feeding before sale
Inspect upon arrival and report any issues within 1 hour (photo/video required)
Guarantees:
Sex accuracy (notify within 7 days if concern arises)
Recessive genetics guaranteed unless noted
Incomplete dominant genes are best-estimated and not guaranteed
Shipping
FedEx Priority Overnight to hub only
Ships Monday–Wednesday
Buyer pays shipping
Important:
Must be picked up promptly from hub
Delays, incorrect info, or late pickup void guarantee
Live Arrival Guarantee
Applies to FedEx hub pickups only
Claim must be made within 1 hour of pickup with video proof
Home Delivery
Not recommended and not covered under live arrival guarantee. Ships at buyer’s risk.
Final Note
Our priority is placing animals in homes where they will thrive. Feel free to reach out with any questions.