Information: It is your duty to inform yourself about the maintenance of the animal, its parameters, its longevity etc., however we are present to answer all your questions if you have any after your research. We have personalized care sheets on our site that can help you with important information based on our research and experience. ​ ​ Reservation : you can reserve a reptile with a deposit of 25% of the total non-refundable and non transferable to another reptiles, except in major cases such as death. The reptiles will be able to leave when they are ready and paid in full. ​ Sexing : Sex is not guaranteed for geckos below 20g. We enter it in the animal's file: possible female or possible male. ​ delivery : There is the possibility of delivery in Canada when the weather allows it by companies specializing in the transport of reptiles: reptile express or reptile runner at the customer's expense. ​ ​ Warranties : We are not responsible for the loss of the tail during transport or during the reservation period since it is beyond our control and does not affect the health or quality of the animal. We offer a 7 day health guarantee unless there has been negligence on the part of the customer. ​ This guarantee consists of an equivalent exchange chosen by the customer. In the event of death during transport. The customer must contact us within one hour of arrival and provide us with photo and video proof for the guarantee to be applicable. No refunds will be made, only an exchange. It is your duty to be present to receive the reptile. ​ Paiment plan : - the reptiles must be paid in full before departure. -Reptiles under $200 must be paid in full and picked up 30 days after reservation. -Reptiles under $600 must be paid in full and picked up 60 days after reservation. - A payment plan can be offered for reptiles above $300. A deadline will be set with the customer and he must respect this date otherwise the animal will be put back on sale and the payments that have been done will be non-refundable. - We are very open, just contact us for an arrangement.