Payments PayPal Friends & Family, Zelle, Apple Pay, Cash Shipping Regional Shipping, Local Pickup Store Policy Gilded Scales Policy About Us Gilded Scales is a small, family-run collection focused on quality, genetics, and proper care. Every animal is raised with hands-on attention and strong husbandry standards. Payments Accepted methods: PayPal (Friends & Family) Zelle Apple Pay Cash (local pickup) Sales Policy All sales are final Deposits are non-refundable Animals are held only after a deposit is received (first come, first served) Failure to complete a payment plan results in loss of the animal and all payments made Payment Plans Available case-by-case (typically 30–90 days) 25% non-refundable deposit required Generally for animals $300+ or orders $500+ Refunds / Transfers Deposits are non-refundable Additional payments may be refunded at our discretion, minus a 20% fee Payments (excluding deposit) may be transferable to another animal at our discretion Health Guarantee All animals are healthy, established, and feeding before sale Inspect upon arrival and report any issues within 1 hour (photo/video required) Guarantees: Sex accuracy (notify within 7 days if concern arises) Recessive genetics guaranteed unless noted Incomplete dominant genes are best-estimated and not guaranteed Shipping FedEx Priority Overnight to hub only Ships Monday–Wednesday Buyer pays shipping Important: Must be picked up promptly from hub Delays, incorrect info, or late pickup void guarantee Live Arrival Guarantee Applies to FedEx hub pickups only Claim must be made within 1 hour of pickup with video proof Home Delivery Not recommended and not covered under live arrival guarantee. Ships at buyer’s risk. Final Note Our priority is placing animals in homes where they will thrive. Feel free to reach out with any questions.