Monroe Morphs LLC

Please read through our TOS & profile prior to inquires. If something is not covered or unclear, please ask. ~DJ~ METHODS OF PAYMENT: Buyer must be 18yrs old or older to purchase. Payments may be made via Morph Market / Square by Credit Card / Debit Card. Additional payment method options include Zelle, Cash App, Venmo (F&F), Chime, & PayPal (F&F). All purchases will receive a record of sale / receipt of transaction through Square or Morph Market. 6.35% CT Sales Tax will be applied to in state sales. Invoices are sent via Square & require the following information which should match a buyer's Morph Market profile. *Full Name *Email Address *Phone Number *State & Zip Code Local Pickup / Meet Requests: We do not have a facility open to public foot traffic & while the majority of sales / business is conducted through online / shipping or face to face through expos, we do & can coordinate local pickups. Meets are not coordinated / scheduled without a minimum of deposit or payment in full. **No animals are held without a minimum of deposit** PAYMENT PLANS, DISCOUNTS & DEPOSITS: (excludes Auction wins; please see below) For more information on standard etiquette when inquiring about animals for sale, please see the excellent article written by the team here at Morph Market: https://www.morphmarket.com/help/how-to-inquire/ **In short; if inquiring with an offer, asking for free shipping & payment plans are separate things; looking for all three generally in the same transaction is highly unlikely.** We will gladly work out short term payment plans with you if you are unable to pay in full at the time of inquiry. We do our best to respond to inquiries in the order they are received in. In many cases, multiple individuals are contacting on one listing at the same time. Invoices sent have a 2-hour hold for payment receipt at which point they will be retracted if no payment is received & further inquiries will be responded to. If a deposit is submitted the listing will be marked On Hold & others will be informed the animal(s) are no longer available. Payment Plan Deposits are 30% down of the total {shipping & animal(s)} requested & are Non-Refundable. If an offer is accepted & requesting a payment plan OR requesting a plan on a Sale listing the initial deposit amount will be 45% of total & follow same below structure / conditions. *$299 & Under = Due on Receipt; No Deposits *$300-$499 = Initial Deposit & the Balance paid off in 15 days. *$500-$999 = Initial Deposit; First Installment at 15 days & the Balance paid off in 30 days. *$1000 & Over = Initial Deposit; First Installment at 30 days & the Balance paid off in 60 days. Animals purchased this way will be shipped once the balance has been paid in full. All sales are final, and all deposits and payments are non-refundable. A buyer's failure to complete their payment plan within the agreed timeframe will result in the forfeit of their hold on the animal(s) and any/all money sent. Any variation of the set payment plan schedule is on a case by case basis. Don't hesitate to contact us if you have any questions or would like to further discuss your payment plan options. Monroe Morphs reserves the right to refuse initial sale or completion of sale to any party. If a person(s) are deemed unfit to take in purchases, if slander or malicious contain is reported & brought to attention online / etc. or if contact becomes of harassing nature a refund less of 30% will be issued on purchases made. ABANDONMENT OF PURCHASE / TRANSACTION: If during a payment plan communication becomes loss for an extended period of time thus the buyer fails to complete payment milestones or completion of purchase, this will fall under forfeit of sale as aforementioned. If a purchase is completed & the buyer becomes unreachable & there is failure to coordinate collection / receipt of purchase(s) this can result in abandonment of purchase / transaction. All sales are final. AUCTIONS: All Sales are Final & for the animal(s) within the listing. Auction wins are non-transferable. If there is an outlined Shipping amount; this will be apply to the final Auction win. **This includes auctions wins requesting "Local Meet Pickups"** Payment Plans are NOT available on Auction Wins. Auctions wins must be paid in full within 24 hours of the end of Auction. Failure in doing so will follow Morph Market's corrective action. SHIPPING: ** If a buyer would like to book & use their own label for a purchase we do allow such. We will provide box dimensions / weight, etc. Buyer is responsible for applying insurance & contacting provider if any questions occur once package is enroute. ** We ship travel to FedEx for drop off Tuesday and/or Wednesdays of each week (weather & payment permitting); there is NO Monday shipping. Shipping is determined on the Sellers end & per review of the provider's website & weather conditions of both locations. The Buyer does not tell the Seller how or when they will ship. The animal's safety comes first. Please include a ship to Zip Code at the time of contact for a shipping quote. Shipping is done with Redline through FedEx Overnight to anywhere in the continental US. Our default method of shipping is to your local FedEx Ship Center to be held for pickup as this is the safest option with the shipment of animals. Daytime Temperatures (lows no less than 36 & highs no more than 95). **If the nighttime lows are below freezing this will be a cutoff as well. We can work around some extreme conditions/cases, but below freezing is essentially the true "no fly"** For shipping alerts & updates please monitor Redline's webpage. We check weather & updates weekly on Mondays. Before contacting to see "will my order ship", we ask to atleast view your location, our location (06451, CT) & just be aware of any high alerts or storms in the country. If for example it is 10 degrees in either location or their is a hurricane going on up the coast, odds are shipping is effected. Please Note: We ONLY ship to FedEx approved Hubs for pickup. Shipments will NOT be done to residential or business locations. FEDEX HUB SHIPMENTS: It is the buyer's responsibility to pick up the package at the hub promptly. Packages held at hubs are usually available for pickup around 8-10am. Live arrival guarantee is void on any packages not picked up within 4 hours of being available for pickup at the hub unless otherwise discussed with seller / provider. GENETICS GUARANTEE: 1. Because of the increasing complexity of Ball Python combos we do our best to ID per the pairings however can not 100% guarantee accuracy of Incomplete Dominate / Dominate genes. 2. Recessive / Heterozygous Genes are always FULLY guaranteed. Please note that we consider all mutations listed in parentheses “possible.” We can neither confirm nor exclude their presence in the animal based on visual identification, but the animal may carry them. RETURN POLICY: Animals are sold feeding at time of sale, in proper health with genetics & sex as listed. In the event an animal is mis-sexed resolution will be provided; mistakes can be made though this is rarely occurs. {Mis-Sexed Concerns must be brought to attention within 7 days of receiving} These are Living Animals. It is the buyer's responsibility to have proper knowledge of general care as well as requirements & the basic understanding of the animal(s) purchased. PRICING: Pricing subject to change at any time. Sales may run at random. If a sale ends & you reach out a couple days later with a screenshot of the listing generally speaking that is not hard to honor. If contacting a month later this may be subject to review & the context involved. FEEDING: We maintain a diverse collection & feed prey items such as: Mice, Rats, ASF, Chicks / Chicken, Quail, Pigs, Rabbits. Our preferred method of feeding is Frozen / Thawed (F/T) & the majority of animals do readily take as such however there are always the outliers which may be more hard press or even sporadic. Additionally in F/T offerings, much of our stock is fed an assortment & not just "one size, one offering". If we have an animal that we see very specific on a prey item we will call this out in a listing with Morph Market's fields as well as within the description, otherwise if there are any questions or concerns with feeding please contact us to assist. Animals sold are sold in feeding status / standard. We will always assist with questions that may arise with new acquisitions but as always, newly acquired animals after shipment or purchase from a show can take time to adjust to different / new settings. Feeding may not be an instant response. Ask questions Thank you for your understanding. Any questions please feel free to ask!