Sales Policy:
All sales are final, and all deposits and payments are non-refundable. A buyer's failure to complete their payment plan within the agreed timeframe will result in their forfeiting their hold on the animal(s) and any money already sent. -Payment Plans:
We offer payment plans on a case-by-case basis. A non-refundable deposit must be made in order to begin the process and have your animal placed on hold. Please inquire about a plan specific to the animal of interest. Shipping: Shipments are sent out via FedEx priority overnight to the buyer's nearest FedEx Ship Center and held for pickup. We make every effort to plan shipments so that they arrive the next day, but there are rare occasions when FedEx has issues that affect arrival time and date.
 If the buyer fails to pickup the animal within 8 hours of hub delivery, our live arrival and health guarantee (see below) is void.

Guarantee Policies:

Health Guarantee: 
We offer a 100% live arrival and health guarantee to FedEx Ship Center ONLY. Any illness or death must be reported within 48 hours of receipt to qualify for a full refund or replacement. -Live arrival guarantee does NOT apply for any order NOT shipped to your nearest FedEx Ship Center. You MUST be available to receive your animal at any other address. -Please clear your schedule on the day of delivery in case of delay. 

The success of our animals is our #1 priority. We are happy to offer guidance for any troubles you encounter. Please don’t hesitate to reach out for any advice. Genetic Details & Guarantee:
All recessive genetics (homozygous and heterozygous) are fully guaranteed. Due to the increasing complexity of Ball Python combos, incomplete dominant mutations are only guaranteed if explicitly stated. 

Please note that we consider all mutations listed in parenthesis “possible.” We can neither confirm nor exclude their presence in the animal based on visual identification, but the animal may carry them.

Sex Guarantee:
Animal sex is 100% guaranteed. We check the sex of each animal multiple times before shipping to reduce the risk of error. Please inform us of discrepancies between the listing and the animal within seven days for resolution.

If you have questions regarding our animals or policies not stated here, please inquire before purchase to give yourself the most flexibility in decision-making. - Weather Conditions for shipping. I follow all shipping guidelines for proper packaging and shipping of my animals. - Holiday Season shipping policies. I will not ship during peak holiday dates. Black out weeks for holidays are: - Thanksgiving (Black Friday) - Christmas - New years