Purchasing from our store means you have read and agree to our terms and conditions. These are specific to our store and override default policies. See full terms & conditions below: Payment Methods: We accept Zelle, Venmo, Credit/Debit cards through square. Sales Policy: All sales are final, and all deposits and payments are non-refundable. No animals will be placed on hold until a deposit has been received. Free shipping to continental US offered on purchases of $1000+ Payment Plans: We offer payment plans on a case-by-case basis. Our typical plans start with a 20% nonrefundable deposit, and require the full balance to be paid within 30-60 days. The 20% non-refundable deposit is not transferable and is intended to protect seller's costs/loss of sale associated with holding/removing the animal from market. If customer fails to pay full balance by the agreed upon date, the animal(s) will be relisted and deposit forfeited. Payments made in excess of 20% nonrefundable deposit may be applied to another available animal in our store if unable to complete the purchase of original animal. Please do not enter into a payment plan unless you are certain you can pay as agreed. Shipping: We ship Monday-Wednesday as weather allows. Shipments will be made through Ship Your Reptiles or Morph Market, weather permitting and only following their guidelines. The customer must pick up the shipment at their nearest FedEx hub. This is the safest method of shipment, and minimizes exposure to high/low temperatures. If the customer fails to pickup within 4 hours of hub delivery, our live arrival and health guarantee is void. DOA must be reported (including photo/video evidence) within 1 hour of pickup, based on FedEx time stamp. If the customer insists on door to door delivery, then they must assume the risk and waive their live-arrival guarantee. Optional insurance is available at customer's expense. Unless specified otherwise, shipping is calculated based on the current FedEx shipping rates to the customer's nearest hub. Health Guarantee: All animals are guaranteed to arrive safe and healthy when shipped to a FedEx hub. If an animal dies in transit, we will replace that animal with an equivalent animal if possible. If an equivalent animal is not available, we will issue credit for the purchase amount, which can be used towards any available animal in our store. Customer must notify us within 24 hours if any injury or health concern is observed. After 24 hours, the wellbeing of the animal is the sole responsibility of the customer. We guarantee that the animal shipped will not be in excess of 20% under the advertised weight. We are not responsible for animal temperament. We guarantee that all animals are feeding normally prior to sale, unless specifically communicated otherwise. We have no control over environmental/husbandry conditions while under customer's care, and can not guarantee that all animals will continue to feed in their new environment. Genetic Details & Guarantee: All recessive genetics (homozygous and heterozygous) are fully guaranteed. Due to the increasing complexity of multi-gene combos, incomplete dominant mutations are only guaranteed if explicitly stated as proven through shed testing, or if from a homozygous ("super") parent. Sex Guarantee: Animal sex is guaranteed. Please double check the sex of your animal(s) upon arrival. Customer must notify us within 7 days if there are any discrepancies requiring resolution. Auctions: Must be paid in full within 24 hours of auction end. Shipping is a flat rate of $65 unless noted otherwise in the ad. Crested Gecko Policy: Gender: I don’t guarantee the gender of the gecko unless they are at least 25 grams. All babies and juveniles are pore sexed to the best of my ability. Gecko tails: Geckos will sometimes drop their tails or have stuck shed that pinches the tail. This does not affect the health or breeding ability of the gecko. Therefore, no compensation will be offered in the event of stuck shed pinching or tail loss. I do my best to ensure 100% successful sheds on all of the babies but sometimes stuck shed can be hard to spot (especially on white tails) Package deals are always available. We look forward to hearing from you!