Store Policy S & K Exotics is passionate about producing healthy Ball Pythons and soon to come beautiful corn snakes. We want every customer experience to be smooth, and clear. Shipping Policy We highly recommend hub-to-hub shipping to ensure the safest delivery experience possible. If you choose door-to-door delivery for any reason, please note: The buyer assumes full responsibility for any delays or mishandling. Shipping charges are nonrefundable. We only ship when weather and logistics are safe for the animals, and we’ll work closely with you to choose the best shipping window. Health & Sex Guarantee We 100% guarantee healthy and correctly sexed Produced by us, unless clearly stated otherwise If there is ever a concern upon arrival, we require: Contact within 2 hours of FedEx delivery An email with photos sent immediately so we can address the issue promptly Genetics & Identification Every incomplete dominant trait is ID’s with care and experience. We consult other trusted breeders for difficult identifications. Any traits we’re not completely confident in will be listed as “possible” and priced accordingly. When it comes to recessive genetics, all “het” animals are guaranteed unless noted otherwise (e.g. 50%, 66% possible ) We appreciate you taking time to ready this before making a purchase with us.