Store Policies Recoil Reptiles Racks and Enclosures Thank you for supporting Recoil Reptiles Racks and Enclosures. Please review the following policies before placing an order. Order Processing Most items listed here are smaller products and accessories that are kept in stock or produced in small batches. Orders are typically processed and shipped within 3–7 business days, unless otherwise noted in the listing. Shipping We ship within the United States using reliable carriers such as UPS or USPS. Shipping costs will be calculated at checkout unless otherwise stated in the listing. Tracking information will be provided once the order has shipped. Please ensure that your shipping address is correct when placing your order. We are not responsible for delays or delivery issues caused by incorrect addresses. Returns & Exchanges Due to the nature of our products, all sales are generally final unless an item arrives damaged or defective. If your item arrives damaged during shipping, please contact us within 48 hours of delivery with photos of the damage so we can assist with a replacement or resolution. Product Use Our products are designed for reptile husbandry and enclosure setups. It is the responsibility of the buyer to ensure proper installation and safe use of all products within their reptile setup. Customer Support If you have any questions about a product before purchasing, feel free to reach out. We’re happy to help make sure you’re getting the right item for your setup. Contact Recoil Reptiles Racks and Enclosures Oklahoma City, Oklahoma Website: www.recoilreptiles.com