Shipping available (UPS 2-Day or Overnight). Overnight is recommended. Full payment is required before any animal is shipped. In the rare event an axolotl is deceased upon arrival, the following policy applies: The buyer must notify Lotl Love Cincinnati within 1 hour of arrival/pickup. Clear photos and/or video of the axolotl in the original, unopened bag/container must be provided as proof. Failure to provide proof within the stated time frame voids any DOA claim. If the DOA claim is approved, the buyer will receive a replacement axolotl (shipping fees may apply). Shipping, delivery, or transport fees are non-refundable. By purchasing from Lotl Love Cincinnati, the buyer agrees to this DOA policy.