Sales Terms of Service
PAYMENT/PAYMENT PLANS
We accept PayPal primarily as it’s the safest for both parties, but if needed I will accept Zelle payments as well.
To place an animal on hold requires a 10-20% non refundable deposit. Payment plans generally consist of 3-5 weeks on orders over $300. If an extension is needed please notify me in advance, I am flexible.
Cash is accepted at shows and local pick up. If you are local to Phoenix area local pick up can be arranged and will even meet within reason.
SHIPPING
Shipping is done via FEDEX priority over night ONLY. We always prefer to ship to hub for pick up as it is the safest and least stressful method for the animal. That will be done by default unless previously arranged with customer.
We only ship in redline approved insulated boxes with appropriate cold, heat, or phase 22 packs.
WE RESERVE THE RIGHT TO POSTPONE SHIPPING IF CONDITIONS ARE NOT APPROPRIATE! Anything over 85 and anything under 35 we will not ship, this is for the safety of your animal!
LIVE ARRIVAL GUARANTEE
ALL orders will always have a live arrival guarantee. (US ONLY)
In the rare case of a DOA I must be notified with pictures and on some occasions videos, an animal of equal value will be replaced or money will be refunded.
This is only void when, We are not notified within 2 hours of receiving the box, box is left out side for prolonged periods of time, or if there’s a delay with FedEx which is out of our control.
SUMMER/WINTER HOLDS
If temperatures are not safe during the season that you were buying the animals from us we will happily hold your animals with a deposit until the temperatures are safe to ship.
