Sternchen Smith

Minimum Order: Wholesale pricing is available on orders of 4 or more animals. Payment Terms: • Payment in full is required for all wholesale orders. • No payment plans or holds are available for wholesale purchases. • Orders are not confirmed until full payment is received. Shipping: • Shipping is $75–$150, depending on destination, carrier, and box size. • All animals are shipped using appropriate, safe, and legal live-animal shipping methods. • Shipping costs are the responsibility of the buyer unless otherwise stated. Health & Quality: • All animals are healthy, feeding, and accurately represented at the time of shipment. (Dead on Arrival) Policy • In the rare event of the buyer must notify us within 2 hours of delivery. • Clear photos and/or video of the animal in the unopened shipping container are required for verification. • Failure to provide documentation within the required time frame voids any claim. Wholesale Terms: • Wholesale purchases are eligible for replacement or credit, at the seller’s discretion. • No cash refunds on wholesale orders. • Shipping costs are non-refundable. • If a replacement is offered, the buyer is responsible for any additional shipping costs unless otherwise agreed